Citizen Charter (Service Delivery Standards)
State Excise Department, Maharashtra
This is NOT a fee revision gazette. This document establishes service delivery timelines and administrative hierarchies for license processing under various Maharashtra excise laws. It constitutes a Citizen Charter (नागरिकांची सनद) that specifies:
The charter covers licenses under:
| Service | Processing Time | Sanctioning Authority | Appellate Authority |
|---|---|---|---|
| Form M-1 to M-3 (Malt licenses) - Grant | 30 working days | Superintendent | District Collector → Commissioner SE |
| Form M-1 to M-3 - Renewal | 15 working days | Superintendent | District Collector → Commissioner SE |
| Form M-1 to M-3 - Transfer | 15 working days | Superintendent | District Collector → Commissioner SE |
| PLL License Renewal | 30 working days | Dy. Commissioner SE | Commissioner SE → Addl. Chief Sec/Principal Sec |
| CL-I (Country Liquor Distillery) Renewal | 30 working days | Dy. Commissioner SE | Commissioner SE → Addl. Chief Sec/Principal Sec |
| BRL (Brewery) Renewal | 30 working days | Dy. Commissioner SE | Commissioner SE → Addl. Chief Sec/Principal Sec |
| BRL (Microbrewery) - Grant | 30 working days | Superintendent | District Collector → Commissioner SE |
| BRL (Winery) - Grant | 30 working days | Superintendent | District Collector → Commissioner SE |
| DS-1 (Denatured Spirit) - Grant | 30 working days | Dy. Commissioner SE | Commissioner SE → Addl. Chief Sec/Principal Sec |
| License Type | Grant Timeline | Renewal | Transfer | Relocation (Taluka) | Relocation (District) |
|---|---|---|---|---|---|
| FL-I (Wholesale/Import) | 30 days | 15 days | 15 days | 30 days | 30 days (Dy. Comm) |
| FL-II (Off-shop retail) | - | 15 days | 30 days | 30 days | 30 days (Dy. Comm) |
| FL-III (Hotel/Restaurant) | 45 days | 15 days | 30 days | 30 days | - |
| FL-IV (Club license) | 45 days | 15 days | - | - | - |
| FL-W/I (Wine wholesale) | 30 days | 15 days | 15 days | 30 days | - |
| FL-W/II (Wine retail) | 30 days | 15 days | 15 days | 30 days | - |
| FL-BR/II (Beer/Wine retail sealed) | 30 days | 15 days | 15 days | 30 days | - |
Sanctioning Authority for FL licenses:
| License Type | Processing Timeline | Authority |
|---|---|---|
| CL-II (Wholesale) - All operations | 30 days | Dy. Commissioner (Enforcement) → Commissioner SE |
| CL-III (Retail shop) - Renewal | 15 days | Superintendent → District Collector |
| CL-III - Transfer | 30 days | Superintendent → District Collector |
| CL-III - Relocation (Taluka) | 30 days | Superintendent → District Collector |
| CL-III - Relocation (District) | 30 days | Dy. Commissioner → Commissioner SE |
| CL/FL/TOD-III (Composite sealed bottle) | 30 days | Superintendent → Divisional Dy. Comm |
| License Type | Processing Time | Authority |
|---|---|---|
| Form E (Beer/Wine - Hotel/Club) | 45 days | Superintendent → District Collector |
| Form E-II (Wine retail) | 45 days | Superintendent → District Collector |
| FL-IV-A (One-day event permit) | 1 day | Superintendent → Divisional Dy. Comm |
| Venue registration (one-day license) | 7 days | Superintendent → Divisional Dy. Comm |
| Type | Timeline | Authority |
|---|---|---|
| RS-2 (Rectified spirit - industrial use) | 30 days | Superintendent → District Collector |
| RS-6 (Rectified spirit retail) | 30 days | Superintendent → District Collector |
| RS-6-A (Spirit bottling) | 30 days | Superintendent → District Collector |
| RS-7 (Bonded warehouse) | - | Superintendent (with Divisional approval) → Commissioner |
| MF-1 (Opium possession) | 7 days | Superintendent → District Collector |
| MF-2 (Opium possession - eligible persons) | 7 days | Superintendent → District Collector |
| N-I (Neera retail for consumption) | 15 days | Superintendent → District Collector |
| N-II (Neera tapping & sale) | 15 days | Superintendent → District Collector |
| Type | Timeline | Authority |
|---|---|---|
| TD-1 (Toddy shop license) | 30 days | Superintendent → District Collector |
| TD-5 (Toddy transport permit) | 1 day | Superintendent → District Collector |
| Permit Type | Processing Time | Authority |
|---|---|---|
| Form-I (Bonded spirit transport) | 1 day | Officer-in-charge → Superintendent |
| Form P-I (IMFL transport) | 1 day | Officer-in-charge → Superintendent |
| Form P-II (Beer/Wine transport) | 1 day | Officer-in-charge → Superintendent |
| Form C-XI (Country liquor spirit) | 1 day | Officer-in-charge → Superintendent |
| Form CL-XIV (Country liquor transport) | 1 day | Officer-in-charge → Superintendent |
| Through Transport Pass | 1 day | Superintendent → Divisional Dy. Comm |
| Type | Timeline | Authority |
|---|---|---|
| M-4 (Malt import) | 7 days | Superintendent → District Collector |
| M-5 (Malt export) | 7 days | Superintendent → District Collector |
| Form-B (Duty-paid foreign liquor import) | 2 days | Superintendent → Divisional Dy. Comm |
| Form-B (Foreign export pass) | 2 days | Officer-in-charge → Superintendent |
| Form-A (Foreign liquor export - outside India) | 2 days | Officer-in-charge → Divisional Dy. Comm |
| Type | Timeline | Authority |
|---|---|---|
| Form "L" (Imported brand registration) | 30 days | Dy. Commissioner → Commissioner → Addl. Chief Sec |
| Form "K" (Inter-state IMFL brand registration) | 30 days | Dy. Commissioner → Commissioner → Addl. Chief Sec |
| State manufacturer brand-label approval | 45 days | Dy. Commissioner → Commissioner → Addl. Chief Sec |
| "L" form imported brand-label approval | 30 days | Dy. Commissioner → Commissioner → Addl. Chief Sec |
| "K" form inter-state brand-label approval | 45 days | Dy. Commissioner → Commissioner → Addl. Chief Sec |
| Type | Timeline | Authority |
|---|---|---|
| FL-X-C (Annual/lifetime personal permit) | 2 days | Sub-Inspector → Inspector → Superintendent |
| FL-F (One-day personal foreign liquor permit) | Immediate (actual time) | Sub-Inspector → Inspector → Superintendent |
| CL-C (One-day personal country liquor permit) | Immediate (actual time) | Sub-Inspector → Inspector → Superintendent |
Three-tier appellate structure:
Not specified in document — likely from date of publication as part of departmental service standards under Right to Service legislation.
Issued under the State Excise Department's administrative powers to establish service delivery norms for citizen-facing services. This charter operationalizes provisions of the Bombay Prohibition Act, 1949, and subordinate rules by setting mandatory processing timelines.