Delete My Account

You can request deletion of your MyExcise account and personal data at any time. This page tells you how, what gets deleted, and how long it takes.

What "delete" means

Your account record (email, name, Google ID, profile) is removed or anonymized so it can no longer identify you.
Any active subscription is cancelled; refund rules under our Refund Policy still apply.
Content you downloaded (manual pages, PDFs, EPUB files) continues to work offline on your device — deletion is server-side.
Anonymised usage analytics may be retained for accounting / tax / audit purposes as required by Indian law. They cannot be linked back to you.

How to request

Pick either path below. Both reach the same inbox and both are processed within 7 days as prescribed under the Digital Personal Data Protection Act 2023 §12.

Option A — Email

Send an email from your registered account email to support@myexcise.net with the subject line Delete My Account. One line of body text is enough.

Option B — Contact form

Fill the contact form at myexcise.net/contact-us and pick Delete My Account from the Subject dropdown. Use the email you registered with so we can verify ownership.

Timeline

Acknowledgement: within 2 business days.
Verification question (if we can't match your email to an account unambiguously): we'll ask one clarifying question.
Completion: within 7 days of a verified request. We send a final confirmation email once the account record is removed.

Privacy Policy — what data we hold and why.
Refund Policy — how any outstanding subscription balance is handled.
Contact Us — general support.